Television and podcast host Bianca Gonzalez-Intal reminded the public to show a “little more compassion” amid the holiday rush after sharing an encounter with a delivery rider.
The showbiz personality posted on Tuesday, December 16, about her experience with a new GrabFood rider delivering from her favorite restaurant, saying she felt he was being ‘hassled’ with the order.
“Maya-maya, nag-message si Kuya, saying may village fee daw siyang babayaran. I’ve ordered from this place so many times and never ko pa na-encounter ‘yun, so I replied, ‘Okay Kuya, dagdag ko na lang mamaya,'” Bianca said.
“After that, nag-message ulit siya saying magbabayad pa raw siya ng parking. Ramdam ko na na-hassle siya, and naisip ko rin na baka hindi siya taga-area namin. I replied that in our usual Grab orders, wala namang added parking fee and that may rider parking talaga sa mall na ‘yun,” she added.
Bianca said that when the rider arrived at their residence, she followed their usual practice and gave him a small bag of snacks.
“Bigla siyang naging very apologetic, sabi nga niya na umulan at matindi ang holiday traffic, at sabi niya na bago siya sa area namin and so hindi pa niya kabisado ang daanan at parkingan,” she said.
“Kahit pagod, nagpapasalamat pa rin daw siya na madami siyang bookings. Nag-thank you siya sa cookies, he ate one right away, and before riding off, he said thank you and greeted us Merry Christmas,” Bianca continued.
She then reminded everyone that being kind to one another during the holiday rush “goes a long way.”
“We’re all dealing with a LOT ngayong December, and a little compassion goes a long way. Lalo na sa mga nasa service industry, riders, drivers, security, enforcers, everyone just trying to get through each day despite the crazy traffic and holiday rush,” Bianca said.
“Totoo talaga na we never know what someone else is carrying, and choosing to be kinder is a big part of the meaning of this season. Especially in these crazy days leading up to Christmas, when something throws us off, let’s take a deep breath and a moment before we respond… it can make or break someone else’s and your day,” she added.
A little patience goes a long way. Story time! The other day, I ordered from a favorite resto na lagi kong ino-orderan sa Grabfood. Nung nag-accept yung rider, I noticed na bagong pangalan—usually ‘pag sa bahay, there are several usual riders na naga-accept.
Maya-maya,… pic.twitter.com/cswA5Tc8EQ
— Bianca Gonzalez Intal (@iamsuperbianca) December 16, 2025
Bianca’s post has garnered 133,900 views, 2,400 likes and nearly 200 reposts.
Last week, Miss Universe 2018 Catriona Gray shared a similar reminder with her followers after experiencing heavy traffic during the holiday rush.
“Here’s a gentle reminder to choose kindness, especially toward the strangers we meet,” Catriona said last week.
RELATED: Catriona Gray calls for kindness amid holiday traffic woes
