In an amusing moment, a husband opened a parcel in front of a CCTV camera as proof of the item being received.
Amboy was about to open his package when his wife, Liza, told him to record the process in case the wrong or damaged item had been sent.
The prompted Amboy to stand in front of the surveillance camera, tearing the black plastic on August 16.
Footage shows him removing two pairs of slippers and presenting them on the video device in Ilocos Sur.
“I was talking to my mom on the phone when my dad wanted to open the parcel without recording a video,” Margie said.
“I told him it was necessary because the item couldn’t be returned without proof. So, my mum suggested that I just record it. My dad, meanwhile, really put a lot of effort into the unboxing, even doing it on CCTV,” she added.
In many parts of Asia, customers are advised to record themselves while opening parcels to serve as evidence in case items arrive damaged, missing, or incorrect due to strict return and refund processes. Without such proof, claiming replacements or refunds can be difficult.
The Philippines has seen numerous cases of fraudulent sellers delivering rocks instead of expensive gadgets. Similarly, buyers often claim the item is not as expected.
In September 2021, authorities in Manila raided a warehouse operated by Apollo Electronic Accessories Corp. They discovered parcels labelled as modern smartphones but containing rocks.
Local media reported that the fraudulent operation used as many as 32 seller accounts on online platforms to push these deceptive packages.
Fraudulent buyers also employ tactics like fake identities, bogus payment confirmations, overpayments, or third-party pickups to trick sellers into sending goods without receiving legitimate payment, often leaving sellers at a loss.
With recurring scams affecting both sellers and buyers, many now protect themselves by recording unboxing videos, rather than relying solely on honesty or company policies.
